Frequently Asked Questions



Click the tabs below to see the answers to our most commonly asked question areas including:
Accounting, Land Services, Direct Deposit & Email Forms, Address Changes and Check Details.


ACCOUNTING FAQs

I am in a new well, when will I receive my first check?

If all information and necessary paperwork has been returned to Northwood, you will receive your first check after we are first paid, which is approximately two to three months from its initial operations. If you have any concerns about Northwood Energy having your pertinent information, please contact us at 614-457-1024 or email mwagner@northwoodenergy.com.

How do I change my address?

Change of address requests must be made in writing with an authorized signature to:

Northwood Energy Corporation
941 Chatham Ln. Suite 100
Columbus, OH 43221

You may also fax your request to 614-457-7295. Please include your name, owner number, old address, new address, Tax ID/ Social Security number and a phone number.

What if I receive my check by direct deposit, but my address has changed?

A change of address request still needs to be sent in writing with an authorized signature to:

Northwood Energy Corporation
941 Chatham Ln. Suite 100
Columbus, OH 43221

You may also fax your request to 614-457-7295 . Please include your name, owner number, old address, new address, Tax ID/ Social Security number and a phone number.

I have not received my payment, what should I do?

Checks are mailed around the last week of each month. If your check is more than two weeks late, please contact the Accounting Department so we may research the issue. We only issue checks for amounts greater than $25 with the exception of December when we release all held funds.

What should I do if my check is direct deposited but I did not receive my check detail by email or have accidentally deleted it?

Contact the Accounting Department at 614-457-1024 or by email at (need email) to request an additional email.

What should I do if I did not receive one of the distribution reports?

Contact the Accounting Department at 614-457-1024 or by email at mwagner@northwoodenergy.com to request an additional one to be mailed or emailed.

What should I do if I find a stale-dated check (more than 90 days old)?

Contact the Accounting Department at 614-457-1024 to determine the status of the check.

Why does my payment amount change?

There are many reasons why the amount of your checks may vary.

• Market conditions cause fluctuations in oil and gas prices.
• Operational problems or maintenance may cause production downtime.
• Oil payments depend on when an oil shipment was made. Payments may be monthly, quarterly, or annually depending on the wells production. Some wells do not produce oil.
• The volumes of gas and oil decline naturally over time. The gas and oil volumes from some wells fall slowly while others fall rapidly, only time will determine what a particular well will do.

If you have any questions, please contact our Accounting Department or email mwagner@northwoodenergy.com.

When should I expect my 1099?

We mail out 1099 notifications in late January. Should you misplace your 1099 or need another copy please contact the Accounting Department.

What should I do if I received my 1099 and the Tax ID or Social Security number is incorrect?

Contact the Accounting Department IMMEDIATELY so we can re-issue a corrected 1099 as soon as possible.

Why was Backup Withholding deducted from my revenue check?

We are required by the Internal Revenue Service to withhold 28 percent of all revenue payable to those who have not provided Northwood with a proper Tax ID or Social Security number. To provide this information to Northwood Energy, please contact us at 614-457-1024 or email mwagner@northwoodenergy.com.


LAND SERVICES DEPARTMENT FAQs

When and why should I contact Land Services?

Land Services can provide assistance with new owner set-up and owner transfers. The following are reasons to contact Northwood and ask for Land Services.

• If you get married or divorced
• If you transfer your ownership to someone else
• If you put your interest in a trust
• If there is a change in trustee

Each individual case is unique. Land Services will be able to provide you with the appropriate instructions to fit your situation. Please contact them at 614-457-1024.

What document(s) does Northwood need to change my name?

Due to Marriage: provide a copy of the marriage license
Due to Divorce: provide a copy of the divorce decree declaring your name
Due to Court Proceedings: provide a copy of the court order

A relative passed away, how do I transfer the interest?

If the relative has a Will, provide the following:

• Copy of the Will
• Death Certificate
• Letters Testamentary
• Final Decree and/or Recorded Certificate or Transfer in the Matter of the Estate
• List of legal names, current addresses, and social security numbers of the heirs

If the relative does not have a Will, provide the following:

• Death Certificate
• Final Decree and/or Recorded Certificate or Transfer in the Matter of the Estate
• List of legal names, current addresses, and social security numbers of the heirs

What if my Domestic Gas Statement seems too high?

If the amount of gas used on your monthly House Gas Statement seems unusually high, you should suspect a possible leak in your line or equipment. Signs of a possible leak can include whistling sounds, gas smells, bubbling in the ground or water, or brown grass.

You should immediately have a licensed professional (usually plumbers) inspect your lines and equipment. Have them repair or replace the leaking lines or equipment. Please note that even new gas lines can have leaks – groundhogs seem to think plastic gas lines are delicious.

Remember, maintenance and repair of your delivery system is your responsibility. For your safety and to avoid possibly paying for gas that has escaped into the air, have your lines and equipment inspected annually by a licensed professional.

I am thinking about selling my oil and gas interest. Who should I contact?

If you have an interest in selling your oil and gas interest that is operated by Northwood, please contact Land Services at 614-457-1024.


For general questions,
please call our office.

614-457-1024 (office)
614-457-7295 (fax)

941 Chatham Ln. Suite 100,
Columbus, OH 43221

Hours of Operation:
8am-5pm Monday-Friday

For Landowner Questions,
please ask for Mindy or email:

mwagner@northwoodenergy.com

For House Gas questions,
please ask for Susan or email:

slevey@northwoodenergy.com

For Land / Title questions,
please ask for Mary or email:

mknott@northwoodenergy.com

For Leasing or Field production questions, please ask for Bill or email:

barnholt@northwoodenergy.com

For accounting questions, please ask for Holly or Tyna or email:

Holly - hclemens@northwoodenergy.com
Tyna - tanderson@northwoodenergy.com